Location: Hybrid work in Helsinki or Tampere

👉 Do you enjoy winning meaningful B2B deals but feel most sales roles leave little room to influence how sales actually works? At Buenno, you’ll close enterprise-level deals while helping build the sales function of a growing SaaS company turning customer feedback into real business decisions.

Key points at a glance

✅ Join a growing SaaS company with proven customer value: Buenno’s Customer Experience Management platform helps organizations turn customer feedback into concrete operational improvements. The company already has 50+ customers, and only five customers have churned in the past four years, which is a strong signal that the product delivers real value. Today Buenno has 50k€ in MRR and ~500k€ in ARR, growing at approximately 5% MoM.

✅ Your sales role: Enterprise-level sales and discussions that typically involve several stakeholders across the customer organization, such as commercial leadership, marketing leaders, operational management and IT.

✅ A role where you help build how sales works: Buenno is moving from founder-led sales towards a more scalable commercial organization. In this role, you’ll be our key player working closely with the founders and helping shape how the company’s sales processes develop.

✅ A team where your work actually matters: Buenno currently has 10 employees, which means you will have real influence on how the company grows and how the commercial side of the business evolves.

✅ Compensation: Base salary 4000-5000 €/month + uncapped commission. Typical on-target earnings 6000-7500 €/month. Commission is 10% of MRR from new customers.

⚠️ Why this role is not for everyone: Buenno is a scale-up where processes are evolving and responsibilities are broad. If you are looking for a highly structured corporate sales role with very defined boundaries, this may not be the right environment.

Why is Buenno your next career step?

You might currently be working in B2B sales where the product is established and the sales process is already well defined. The playbook exists, responsibilities are clear, and your main focus is executing a process that someone else has built.

If you enjoy business-critical sales conversations with senior decision makers but would also like to influence how sales develops, this kind of environment can start to feel limiting. We offer a different kind of setting!

We already have 50+ customers and over 50k€ in MRR, which means our product has clear traction and customers see real value in it. At the same time the team is still small enough that you can play a meaningful role in shaping how sales evolves as we grow.

Role details

As our Senior Sales Manager, your main responsibility is leading the sales process from discovery to closing new customers. Buenno’s sales are consultative B2B solution sales where the discussion focuses on how organizations can better understand their customers and turn feedback into real improvements.

In practice this means you will:

Lead discovery conversations to understand the customer’s business challenges
Run product demos and connect customer experience insights to real business outcomes
Manage sales processes involving several stakeholders across an organization
Prepare proposals and negotiate commercial agreements
Close new customer deals and grow recurring revenue
Help develop Buenno’s sales playbook together with the founders

Typical stakeholders in the sales process from the customer’s side include

Commercial leadership
Marketing leadership
Customer experience teams
Operational management
IT or digital development teams

What success in this role looks like

After 1 month. You have met several potential customers and built a strong understanding of the typical challenges organizations face when trying to turn customer feedback into action. You can already explain Buenno’s product and start running product demos with support from the founders.

After 6 months. You are independently running sales conversations, leading demos and managing your own pipeline. You have closed your first deals and are comfortable navigating discussions with multiple stakeholders involved in customer experience, marketing or operations.

After 12 months. You have built a portfolio of customers and are consistently closing new business. You contribute visible growth to Buenno’s recurring revenue and actively participate in developing how the company’s sales processes evolve.

About Buenno

Buenno was founded after its founders noticed a common problem: companies collect huge amounts of customer feedback through surveys, support channels and reviews. The data exists everywhere, but very little of it leads to real action.

Buenno was built to solve exactly that problem. Our platform helps companies collect feedback from different sources, identify the most important insights and turn those insights into concrete actions across the organization.

Practical details

Salary and compensation: Base salary 4000-5000 €/month (based on your experience) with uncapped commission based on recurring revenue from new customers. Typical on-target earnings are around 6000-7500 €/month depending on sales results.
- Opportunity to become a shareholder through our option program after completing the 6-month probation period.
Working model: Hybrid work, offices in Helsinki and Tampere. Flexibility in where you work depending on your situation.
What supports your work
- Direct collaboration with Buenno’s founders
- A clearly defined ICP with focus industries such as automotive, retail and housing
- A team of around 10 people, which means new hires have a visible impact on how the company develops
Growth opportunities: Buenno is a B2B SaaS scale-up, meaning people joining now can play a key role in building the company’s sales organization as it grows. Over time this may include contributing to international expansion as a key player.

What we hope to see in you

Before applying, check if these qualities sound like you:

Experience in consultative B2B or solution sales: You are comfortable selling solutions where the discussion focuses on business impact, not just product features – and you have genuine curiosity about how your customers' businesses work. The best people in this role actually want to understand the customer's world, not just sell to it.
Ability to lead multi-stakeholder sales processes: Buenno’s sales conversations often involve several decision makers across the organization.
Strong business conversations with decision makers: You are able to connect customer challenges to concrete business outcomes.
Ownership and drive in moving deals forward: You're ready to take responsibility for building momentum and progressing deals independently. Buenno is a small team, which means you'll work closely with product, customer success and leadership – someone who naturally shares context, asks for input and contributes beyond their own pipeline fits right in.
Fluent Finnish and good English skills: Most customers are currently in Finland, while English is needed in customer discussions and internal communication.

How to apply

Apply via TeamTailor by 5 April 2026 and attach either your CV or LinkedIn profile.

We review applications during the application period and will move forward with suitable candidates as we find them.

Questions about the role? Feel free to contact our recruiter, Linda Nguyen (TalentBee), at linda@talentbee.io

Recruitment process

Initial conversation with our recruiter Linda from TalentBee
Interviews with Buenno’s founders Aaku & Sami
Short sales-related discussion or case
Final conversation and potential offer

Hopefully, we’ll get to know you soon. 🔥

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Buenno helps organizations turn customer feedback into real action by bringing insights from multiple touchpoints into one platform. With strong traction in the Finnish market and a clear growth target, we are now scaling our sales and preparing for international expansion.

Senior Sales Manager, join a B2B SaaS scale-up that turns customer feedback into real business decisions